Yosi Health, a provider of AI-driven digital front door automation solutions, has officially joined Modernizing Medicine’s synapSYS Marketplace as a connected vendor, enhancing the tools available to ModMed clients. This integration allows healthcare providers using ModMed’s electronic health records system to offer patients a smoother experience with features like online scheduling, digital pre-visit intake, real-time insurance eligibility verification, and AI-powered voice automation. These capabilities aim to reduce administrative workload, improve preparation for patient visits, and elevate overall patient satisfaction.
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Modernizing Medicine’s synapSYS Marketplace links specialty-focused EHR users to third-party tools that extend and enhance care delivery. Yosi’s inclusion addresses the growing need among specialty and ambulatory clinics for streamlined front-office processes that reduce duplicate data entry, speed up patient check-ins, and ensure critical patient information is available before consultations. This integration improves workflow efficiency and supports better patient outcomes.
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Hari Prasad, CEO of Yosi Health, highlighted the significance of joining the synapSYS Marketplace, emphasizing how the partnership makes specialty care more effective and accessible. He explained that automatic verification of appointment availability, insurance eligibility, and intake information helps clinicians start visits with more accurate patient records while freeing staff from repetitive administrative tasks. He also noted Yosi’s AI voice technology supports routine scheduling and triage by handling calls efficiently, reducing wait times, and routing urgent cases appropriately without removing the personal touch.
Yosi’s platform securely collects insurance and demographic data using HIPAA-compliant workflows and performs instant eligibility and benefits checks while autofilling intake forms to ensure patients complete necessary paperwork ahead of visits. The voice AI accurately understands caller intent, books appointments based on ModMed’s real-time scheduling, detects urgent situations, and seamlessly transfers complex calls to live staff, maintaining full audit trails to ensure safety and compliance.
Early adopters using Yosi’s solutions with other EHR systems have reported significant improvements such as lower no-show rates, reduced call volumes, faster patient flow, and better point-of-service collections. By integrating with ModMed through synapSYS, Yosi enables real-time transfer of key intake data, including medication lists, allergy alerts, and payment preferences, directly into patient charts and clinic workflows. This integration allows clinical teams to concentrate more on patient care and less on administrative duties while providing patients with a modern and convenient way to access care. The synapSYS listing offers ModMed clients a secure, vetted option to adopt front-office automation quickly without complex custom integrations. Yosi complies with industry standards such as SOC 2 Type II and PCI and supports two-way data exchange to maintain data accuracy and integrity across healthcare environments.
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