Inland Empire Health Plan (IEHP) received Health Equity Accreditation by the National Committee for Quality Assurance (NCQA) for Covered California for the first time.
“Our members are at the center of our work, and reducing disparities is essential to achieving the highest quality health care they deserve,” said IEHP Vice President of Health Equity Lorena Chandler.
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NCQA awards accreditation to organizations with an established foundation of health equity work and that meet or exceed program criteria such as:
- Building an internal culture that supports the organization’s external health equity work.
- Collecting data that helps the organization create and offer language services and provider networks mindful of individuals’ cultural and linguistic needs.
- Identifying opportunities to reduce health inequities and improve care.
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Accreditation surveyors noted the organization showed “key strengths” through its dedicated and knowledgeable staff, and its work in assessing and addressing the cultural, ethical, racial and linguistic needs of IEHP’s more than 1.5 million members.
IEHP has participated in the NCQA Health Plan Accreditation process for more than 20 years. Accreditation by NCQA is a Covered California program requirement.
“Earning accreditation by NCQA continues to drive our quality improvement work forward by bringing added focus and accountability to the foundation of what we do,” said IEHP Vice President of Quality Genia Fick. “This honor continues to solidify that promise.”
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Source – PR Newswire
