After a multi-month pilot with top U.S. imaging centers, AbbaDox AI cuts incoming order data-entry time by 67%, drives an 86% conversion on Voice AI reminder calls, and is now available to all customers.
AbbaDox AI achieved a major milestone: the official launch of its fully integrated, SaaS-based AI care coordination platform. Following several months of successful pilot programs with large imaging centers, AbbaDox AI is now available to every AbbaDox customer, transforming the way orders are processed, appointments are confirmed, and patient communications are engaged.
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Pilot Results Deliver Quantified Impact
- 96% Accuracy in FaxAI: AbbaDox Fax AI extracted patient demographics with 96% accuracy, completing in 2 minutes what took manual teams over 6 minutes, cutting data-entry time by 67% per order.
- Early Voice AI Wins: Voice AI placed 2,364 reminder calls, connected with 1,210 patients (51 % answer rate) and secured 1,035 confirmations in a single week, an 86% conversion on answered calls, using 36 AI hours at 1.79 minutes per interaction, ensuring patients reliably book their imaging on time and freeing staff to focus on delivering exceptional care.
- AI Follow-Up Recommendations Drive a High-Impact Conversion Funnel: Across pilot sites, AbbaDox AI processed 10,032 reports, sent 2,415 tailored follow-up prompts, scheduled 551 additional exams and saw 313 completed, all on a $10,032 investment that yielded $46,027 in revenue (359 % ROI), ensuring hundreds of patients receive timely imaging and freeing staff to focus on compassionate care.
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A Fully Integrated Platform vs. Point Solutions
Unlike standalone tools which only tackle fax intake, or non-native AI integrations, which require complex, manual configurations, AbbaDox AI offers a single, end-to-end platform:
- AI-Powered Fax Intake: Instant OCR and data classification.
- Conversational Voice AI: Human-like outreach via phone and SMS.
- Seamless Kiosk & Digital Check-In: Frictionless patient arrivals.
- Automated Follow-Up Recommendations: Dynamic recommendations routed to the right teams.
This unified approach drives faster adoption with out-of-the-box EHR/RIS integrations via HL7, FHIR or API, and no extra middleware.
Availability & Next Steps
AbbaDox AI’s full suite of AI-powered workflows is now officially live for all AbbaDox customers. Existing clients who wish to enable Fax AI, Voice AI or any other module should contact our Client Services team to schedule an onboarding session, our specialists will manage the setup, configure integrations, and provide 24/7 support to ensure a seamless rollout.
Prospective customers interested in seeing AbbaDox AI in action can book a discovery call with our Sales team to explore use cases, review pilot results, and discuss tailored pricing and implementation plans.
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Source- PR Newswire