Protera Health, a leading physician-led digital musculoskeletal (MSK) care solution, announced its integration with Epic via EpicCare Link. This capability enables Protera Health’s nation-wide network of clinicians access to patient medical history, imaging, and referral information in real time—and allows participating health plans and health systems to view Protera Health’s clinical documentation directly within Epic. The result: faster care coordination, greater transparency, and improved outcomes for MSK patients.
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Epic is the electronic medical record (EMR) platform used by a majority of large U.S. health systems and an increasing number of health insurance plans. Through this integration, Protera Health bridges the gap between virtual MSK care and existing clinical networks, ensuring a truly seamless, physician-led experience.
“Digital MSK care should be connected, not siloed,” said Dr. Melvin Makhni, spine surgeon and President/Co-Founder of Protera Health. “Epic integration ensures our care aligns with each patient’s full medical history and their existing providers—raising the standard for what virtual MSK care can be.”
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Through EpicCare Link, Protera Health physicians can:
- View relevant clinical history and imaging
- Prescribe non-narcotic pain medications and durable medical equipment (DME)
- Order MSK imaging (X-ray, MRI, etc.)
- Securely communicate with referring and primary care providers
- Refer patients for in-person consultations when needed
“With value-based care driving the future of healthcare, EMR integration is no longer optional—it’s essential,” said Dr. Kyle Casadei, Primary Care Sports Medicine Physician and Medical Director at Protera Health. “By plugging directly into Epic, we’re helping health plans and health systems eliminate delays, enhance collaboration, and deliver a better experience for every MSK patient.”
As cost pressures mount, seamless collaboration across healthcare stakeholders—including digital, in-network MSK solutions like Protera Health—will be critical to achieving value-based care goals. Epic integration represents a major step toward this future.
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