Right at Home, the 700-plus-unit in-home care franchise is celebrating another remarkable year, awarding 37 and opening 27 new franchises in 2024. With a goal to award 24 per year to support the steady ongoing growth of the well-established system, Right at Home is outperforming its projected growth, welcoming a number of passionate owners to the system and bringing much-needed care services to key U.S. markets.
“Given we’ve been around 30 years and are not in a place to sell dozens of territories at once to place in a single market, we’re very selective about our inventory and the people we choose to award franchises to,” said Jennifer Chaney, vice president of franchise development. “We’re looking for the right fit for each of our territories. We saw quite a bit of growth in California, Texas, and Florida this year, thanks to our strategic development plan. However, there are still about 250 territories nationwide that we’ll continue working to develop with the right franchise partners.”
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In 2024, Right at Home’s dedication to excellence was recognized with several prestigious accolades, including being ranked on the Entrepreneur Franchise 500 list for the 21st consecutive year, receiving a Culture100 Award from Franchise Business Review, and receiving a place in Franchise Business Review’s 2024 Hall of Fame.
Another major contributor to Right at Home’s success and visibility is the entire system’s dedication to true service. Thanks to the leadership team’s focus on attracting quality, dedicated franchise owners, the system has been able to engage with community organizations beyond the support that occurs through the Right at Home structure.
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In April, Right at Home dedicated a portion of time at its annual franchisee conference to service, coming together to collect donations and assemble three types of care packages — snack bags, meal boxes, and hygiene bags — for the Veterans Community Project of Kansas City, a nonprofit organization that supports veterans in crisis through transitional housing and ongoing educational, financial literacy and employment support.
As it grows, supporting the entrepreneurs and teams who support their communities remains a key pillar of Right at Home’s strategy.
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“As a coaching team, we want to proactively reach out to people in our franchise so that they aren’t only coming to us for help when they feel they’re already in a tough spot,” said Mallory Hoskinson, senior director of growth and engagement. “We are providing that support for them on an ongoing basis, looking at their business from a 30,000-foot view to ensure long-term success. We help our owners, get their phones ringing, and give them the tools they need to convert and retain those clients. The support we provide is focused on helping them have profitable, sustainable businesses.”
This unwavering commitment to supporting franchisees and fostering sustainable growth is complemented by a forward-thinking approach to innovation. Right at Home’s leadership team recognizes that growth isn’t just about numbers — it’s about equipping franchisees with the tools and strategies to thrive in a rapidly evolving industry. By integrating cutting-edge technology and AI into its operations, the brand is laying the groundwork for continued success and adaptability in the years ahead.
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“It’s been a fantastic year in every way possible,” Chaney said. “This has been a year of exploring multiple ways to grow this business in a different way, with a special focus on innovation through technology and AI. That continued innovation will be a big part of our future, too. We’ll continue to award some really fantastic owners with business opportunities, and we’re excited to help them get open and see what they do.”
As it prepares for another year of service and growth, Right at Home is seeking passionate franchisees to help serve seniors across the United States with a heightened focus on expanding in Pennsylvania, including the territories of East Stroudsburg, Pittsburgh, Johnstown, Chambersburg, State College, Philadelphia, and more.
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Source – prweb
