Customers receive benefits without needing to gather extensive documentation—or having to remember to file claims at all
Reclaim Health, the leading AI-powered healthcare advocacy platform, and Securian Financial, a prominent provider of group life and supplemental health insurance solutions, are now processing auto-substantiated claims, transforming the voluntary benefits experience for customers.
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This collaboration leverages Reclaim’s advanced AI algorithms to automatically identify and initiate qualifying voluntary supplemental health insurance claims, enabling Securian Financial to process—and in certain cases, submit—claims on behalf of customers. This integration delivers a seamless, proactive experience, ensuring customers receive entitled benefits. For the first time, customers may receive benefits without needing to gather extensive documentation—or having to remember to file a claim at all.
These voluntary benefit policies provide a lump sum payout to help with expenses after a qualifying medical event. However, it can be hard to focus on paperwork after an accident, hospital stay or critical illness diagnosis. As a result, individuals may be missing out on financial support when they need it most.
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“We are thrilled to partner with Securian Financial to bring our AI-driven solutions to customers,” said Nataly Youssef, CEO and Founder, Reclaim Health. “This collaboration advances our mission to ensure customers receive their maximum entitled financial payouts promptly and effortlessly.”
“Securian Financial is dedicated to providing innovative solutions that enhance our customers’ financial well-being,” said Adam Taylor, Second Vice President of Securian Financial’s Employee Benefits Solutions. “Our partnership with Reclaim provides medical claims integration that delivers an optimal employee experience through greater benefit utilization, simplified claims submissions and faster processing times.”
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Source – PR Newswire
