Veradigm, a leading provider of clinical and revenue cycle solutions for independent practices, has introduced a new patient-reported outcomes survey capability designed to bring the patient perspective directly into real-world evidence generation. The solution enables life sciences organizations to gather timely, privacy-conscious insights from patients, providing essential context to both clinical and observational research.
Built on Veradigm’s FollowMyHealth patient engagement platform, the tool allows patients to securely share their experiences through accounts they control. Individuals receive project-specific invitations through trusted channels within FollowMyHealth, ensuring responses are authentic and relevant. Targeted outreach quickly connects researchers with the right patients, while integrated consent and compensation make participation simple and efficient.
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Stuart Green, Senior Vice President and General Manager of Veradigm Life Sciences, explained that combining direct patient insights with Veradigm’s real-world data resources offers life sciences organizations a more complete understanding of patient experiences and outcomes. He emphasized that this approach helps organizations make better-informed decisions by integrating patient voices with clinical data.
Veradigm’s broad network of independent healthcare practices enables the company to connect first-party clinical data with patient input across the care continuum. Tehsin Syed, Chief Technology and Product Officer, said that linking clinical insights with patient-reported experiences allows Veradigm to develop solutions that accurately reflect how care happens in real life.
In 2025, Veradigm published a study demonstrating that patient-reported outcomes could be collected through FollowMyHealth and effectively linked to real-world data. The study confirmed the feasibility and value of capturing patient experiences alongside clinical information.
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By adding patient-reported information to existing data, life sciences organizations gain a more comprehensive view of symptom burden, treatment experiences, adherence, and quality-of-life factors. The solution offers patient-centered insights often missing from clinical documentation, combines clinical and patient data for richer context, ensures trusted engagement through an established platform, targets precise patient groups, and incorporates integrated consent and compensation. FollowMyHealth and all Veradigm solutions are built with strict privacy protections, allowing researchers to hear directly from patients while keeping sensitive information secure.
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