Mental health practice improves practice efficiency and patient engagement with healow solutions
eClinicalWorks, the largest ambulatory cloud EHR, announced that Alevea Mental Health is successfully utilizing the eClinicalWorks EHR, healow Open Access, and healow TeleVisits. The practice reports a significant shift towards digital adoption, with over 80% of all patient appointments being scheduled online monthly. Furthermore, an impressive average of over 830 appointments is facilitated through healow TeleVisits monthly.
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“eClinicalWorks and healow help improve practice efficiency, enhance patient engagement, and lower costs,” says Topher Bradshaw, CEO at Alevea Mental Health. “eClinicalWorks and healow allow our patients to schedule appointments conveniently. With over 80% of appointments scheduled online, our front office staff can now focus on other priority tasks. Telehealth is integral to behavioral health, and healow allows our providers to connect with patients easily for routine follow-up and check-in visits. Patients can click a healow secure text or email link to start a visit from the comfort of their own homes. It is gaining popularity each month.”
healow Open Access is an online appointment scheduling solution that allows users to book appointments directly through the practice’s website by simply logging in through the patient portal or healow app. Patients can easily view providers’ schedules and available time slots and request or book an appointment through this solution. healow TeleVisits is a HIPAA-compliant telehealth solution that helps the practice deliver in-office quality care remotely and improve safety while providing convenience and accessibility for patients and providers.
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“Alevea Mental Health’s adoption of eClinicalWorks and healow showcases the transformative power of digital solutions in healthcare,” said Girish Navani, CEO and co-founder of eClinicalWorks. “With over 80% of appointments scheduled online, Alevea redefines patient convenience and care delivery. We are proud to support their mission with our innovative technology.”
Alevea Mental Health is a leading provider of comprehensive mental health services. They offer a wide range of services, including adult psychiatry, counseling, and primary care. Their compassionate and dedicated team is committed to creating personalized treatment plans tailored to each patient’s unique needs. By implementing healow Open Access, Alevea Mental Health can enhance patient satisfaction and engagement while improving online visibility, reducing no-shows, and combating staff burnout.
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Source- businesswire
