As the number of older adults in the United States keeps rising and the workforce that supports them becomes more stretched, USAging has launched a new partnership with the digital health platform BetterAge. USAging is a group that represents Area Agencies on Aging (AAAs) and Title VI Native American Aging Programs. This new partnership aims to help communities better support older adults both now and in the future.
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Through this collaboration, USAging will bring BetterAge’s AI-powered platform to its network of aging service providers. The platform helps agencies collect and analyze key information about older adults’ health and well-being. This helps them spot potential issues earlier and offer more tailored support. By giving aging service providers better tools, the partnership is designed to improve the quality of care, help people find local services more easily, and lead to better results for communities.
Sandy Markwood, CEO of USAging, explained that this partnership comes at a time when agencies are being asked to do more with fewer resources. She noted that the aging population is growing rapidly, and the demands on local service providers are becoming more complicated. She said the goal is to give agencies better tools so they can offer more personalized and efficient support. According to her, BetterAge brings the benefits of technology together with the deep local knowledge that agencies already have, helping older adults both now and as they plan for the future.
The need for this initiative is clear. Every day, over 11,000 Americans reach the age of 65, and aging-focused organizations are facing more pressure to expand their services, show their impact, and handle limited staff capacity. BetterAge’s platform is designed to help local agencies understand the full picture of an individual’s well-being, find out the challenges they face in staying healthy, and provide customized support that keeps them active and connected. It also helps agencies generate valuable insights that can support grant applications, partnerships, and service planning.
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Diana Yin, CEO of BetterAge, said the platform was not meant to replace the human connection between older adults and their local agencies but to strengthen it. She believes this partnership shows how technology and compassionate, community-based care can work together. She said USAging and its member organizations have always been essential in supporting older adults, and BetterAge simply gives them stronger tools to help them do this work more effectively. The platform is already being tested in several states and will expand further in 2026. Linda Levin, CEO of ElderSource, an AAA in Jacksonville, Florida, has seen the early benefits of the platform. She shared that BetterAge is helping her organization gain a better understanding of the needs of the people they serve. These insights, she said, are improving programs, strengthening accountability to funders, and helping make smarter decisions about how to use resources.
Together, USAging and BetterAge are combining community-based services with innovative digital tools. Their partnership offers a new model for how artificial intelligence, local care, and public health can work together to address the growing challenges of aging across the country.
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