PCI Pal, a global leader in cloud-based secure payment solutions, has introduced the PCI Pal Connector, a new integration designed to bring PCI-compliant, omnichannel payments directly into Epic, one of the world’s most widely used Electronic Health Record systems. This innovation allows healthcare organizations to process payments safely within the same workflows they use for patient care and communication, streamlining billing, registration, and follow-up processes.
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Mufti Monim, Chief Technology Officer at PCI Pal, explained that the Epic integration helps healthcare providers connect payments with patient engagement workflows. He stated that this approach enables faster collections, improves the accessibility of payments for patients, and reduces compliance challenges for healthcare teams by keeping sensitive payment data secure and out of internal systems.
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Healthcare organizations have long faced difficulties with fragmented payment systems, manual reconciliation, and elevated costs when payments operate outside of the EHR environment. The PCI Pal Connector addresses these issues by enabling secure transactions via phone, digital keypad, or online links directly within Epic, automatically recording payments in the system of record. This reduces manual tasks, accelerates collections, and enhances overall operational efficiency.
The PCI Pal Connector also strengthens compliance and patient safety. Sensitive payment information is routed through PCI Pal’s PCI DSS Level 1 certified cloud platform, ensuring that card and banking data never enters Epic. Patients can choose from multiple payment options including card, ACH, or digital wallets, creating a convenient and inclusive payment experience while allowing healthcare providers to remain fully compliant.
By integrating payments directly into Epic, PCI Pal provides a safer, simpler, and more efficient solution for healthcare providers. The company’s technology enhances patient satisfaction, reduces administrative burdens, and ensures secure, compliant processing across all payment channels, helping hospitals and clinics optimize revenue management while improving the overall patient experience.
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Source- businesswire
