Cantata’s Modern EHR Platform Will Empower Outreach to Expand its Impact in Communities of Need
Cantata Health Solutions, a leading provider of technology solutions for behavioral health and human services, announces that Outreach, a faith-based provider of counseling and psychological testing services to under-resourced people and communities in the western suburbs of Chicago, has selected Arize EHR to underpin the organization’s expansion. Outreach plans to partner with schools, churches, community centers, and other groups that share its mission to open new counseling centers in communities of need. This expansion will require technology that makes it easier to add clinicians and address the nuances of various regulatory and funding requirements.
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Outreach selected Arize for its extensibility, which will be critical as the organization adds new locations and programs. “We looked at several EHRs and saw that Arize was the most flexible. The Cantata team took the time to really get to know us, build a relationship, and show us how we could configure the platform to not only keep up with changing requirements, but also collect good data that tells our story as we grow,” said Dr. Stephanie Griswold, PsyD, LCP and senior clinical officer for Outreach. “Becoming more data-driven is part of our strategic plan to secure more grants and donor support, demonstrate our impact, expand clinical programming, and establish ourselves as a credible leader in community mental health.”
One of the key ways Arize will help Outreach demonstrate its impact is by supporting their participation in the Comprehensive Community-Based Youth Services (CCBYS) program, which is funded by the Illinois Department of Human Services (IDHS). CCBYS offers a range of services, including 24-hour crisis intervention, individual and family counseling, emergency shelter, long-term support, and linkage to community resources and other services.
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To maintain its CCBYS grant, Outreach must report to IDHS on the demographics of clients, as well as all encounters from the initial crisis calls onward, including interactions it has with clients’ parents, teachers, physicians, probation officers, and other contacts. Arize will move Outreach from using spreadsheets and emails to track these encounters manually to one platform that produces detailed reports on all its client information and meetings.
In addition to grant tracking and reporting, Arize will enhance Outreach’s communication and HIPAA compliance, as well as improve case management and billing, all of which required manual intervention with their previous system. Arize will also simplify state-required reporting by making it easier to manage documents for the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS)—the assessment mental health providers use for reimbursement of services. Dr. Griswold estimates that streamlining all these processes will lead to an estimated 25 percent reduction in administrative burden, further supporting the organization’s growth.
“In today’s environment, it’s essential for providers like Outreach to document their effectiveness and demonstrate their outcomes with solid data,” said Alan Tillinghast, CEO of Cantata Health Solutions. “Whether it’s securing grant funding, meeting state requirements, or getting reimbursed faster, organizations need tools that adapt to their needs. That’s why Arize is designed to be flexible, reliable, and built to both support the mission of behavioral healthcare, while empowering providers to prove their impact.”
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Source- PR Newswire
