The collaborative efforts have helped reshape the patient care experience for Medi-Cal members throughout Sacramento County hospitals
A groundbreaking collaboration between Health Net , Dignity Health and Vivant Health has avoided unnecessary hospital days and significantly increased the number of crucial follow-up appointments, leading to a substantial enhancement in care coordination for Health Net’s higher-risk Medi-Cal members.
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This innovative initiative, featuring dedicated Vivant Health nurses embedded within Dignity Health hospitals, underscores the power of collaborative partnerships in delivering superior, coordinated care.
“Our partnership with Dignity Health and Vivant Health has resulted in more members receiving appropriate care in the right settings,” said Regional Medical Director at Health Net, Dr. Anshul Dixit. “Together, we are ensuring that every patient receives tailored, exceptional care, enhancing the overall patient experience and setting a new benchmark for healthcare standards.”
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Upon discharge from Mercy San Juan Medical Center and Methodist Hospital of Sacramento, members who require additional care are connected to outpatient services that can best meet their needs. Through this collaboration between a health plan, a medical group and a hospital system, providers and social workers can care for vulnerable members more holistically by prioritizing mental health and effective treatment for substance use. The organizations are advancing new care models integrated with the state’s California Advancing and Innovating Medi-Cal (CalAIM) program, which addresses member’s individual social needs, such as housing and care navigation.
Notable achievements from the first year of the partnership include:
- Avoided over 400 unnecessary inpatient days in the hospital.
- A 20-percentage point increase in the percentage of patients that had a primary care provider or specialist follow-up appointment made after discharge, from 76% to 96%.
“This collaboration has helped enhance the care experience for Medi-Cal patients in Sacramento, ensuring they receive the right care at the right time,” shares Phyllis Baltz, President and CEO of Methodist Hospital of Sacramento. “This initiative reflects our commitment to innovative healthcare solutions and demonstrates the positive impact that joint efforts can have on patient outcomes.”
“This initiative underscores the powerful impact of a collaborative effort among healthcare industry professionals to positively transform health outcomes for California’s most vulnerable populations,” said Chief Medical Officer at Vivant Health, Dr. Keith Andrews. “The multidisciplinary team of physicians, nurses, case managers and social workers focus on addressing social determinants of health, significantly improving the patient experience.”
This approach, in support of the state’s CalAIM efforts, may serve as a blueprint for best practices in care management and encourage organizations across the healthcare industry to continue to work together to improve upon Medi-Cal services.
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Source – PR Newswire
