eClinicalWorks, the largest cloud-based EHR for ambulatory care, announced that First Care Family Medicine in the Carolinas has successfully adopted Sunoh.ai, an AI-powered medical scribe designed to work across different EHR systems. Fully integrated with the eClinicalWorks platform, Sunoh.ai helps providers by automatically entering clinical notes into the correct sections of patient progress notes. This not only reduces the time spent on administrative tasks but also improves the accuracy and completeness of patient documentation.
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Mary-Kate Regnery, Clinical Director at First Care Medical Clinic, shared that a majority of their providers are already using the AI tool, and the clinic is encouraging others to adopt it as well. She explained that the scribe allows physicians to finalize their notes more quickly and focus more on interacting with patients, especially during fully booked days. Regnery emphasized that the system’s ability to accurately record the patient’s history of present illness has been especially valuable. She added that the time saved on documentation has had a significant positive effect on operations, ultimately improving patient care and the thoroughness of medical records.
First Care Medical Clinic delivers primary care services to patients of all ages across North and South Carolina. The use of AI tools has allowed the clinic to improve patient-provider interactions and streamline internal processes.
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Obi Okwara, President of First Care Medical Clinic, highlighted how Sunoh.ai helps improve communication by enabling providers to maintain more detailed and high-quality notes. This has also made it easier to make internal referrals when patients require additional care. According to Okwara, the tool has allowed providers to see more patients daily and helps ensure the clinic maintains strong documentation standards from a compliance perspective.
Dr. Benedict Okwara, who serves as both Medical Director and CEO at First Care Medical Clinic, said the AI scribe has made a noticeable difference in how the clinic operates and engages with patients.
Girish Navani, CEO and co-founder of eClinicalWorks, said the company’s goal is to support providers nationwide by offering smart, integrated tools like Sunoh.ai. He noted that the platform helps boost efficiency, simplify documentation workflows, and improve the overall patient experience. Navani expressed pride in being part of the AI-driven transformation in healthcare and reiterated the company’s mission to make these technologies widely accessible across the industry. Sunoh.ai is currently trusted by more than 80,000 providers across the country.
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