Counterpart Health, Inc., a fully owned subsidiary of Clover Health Investments, Corp., and a leading AI-driven platform that supports physicians, has announced the appointment of Vicky Bruner as Vice President of Operations. As Counterpart continues to grow and meet increasing demand from payors and healthcare providers nationwide, Bruner will oversee crucial areas such as customer onboarding, provider engagement, clinician training, and account management. Her leadership will be vital in ensuring smooth operations and consistent service delivery as the company expands its partnerships and tackles more complex projects.
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Conrad Wai, CEO of Counterpart, said, “Vicky is a leader who focuses on processes and has a lot of experience in helping providers, healthcare systems, and value-based care models. Her proven ability to create and improve systems that make operations more efficient, lead efforts to engage providers, and produce real business results will be important as we expand Counterpart’s presence across the country.”
Prior to joining Counterpart, Bruner was Vice President of Network Performance at Optum Care Network. In that role, she managed risk operations for five health plans in Washington and Oregon, driving improvements in quality metrics and controlling costs for Medicare and Medicaid populations. Her experience includes managing financial responsibilities across government healthcare programs in both payor and provider settings while leading large-scale execution efforts. This background positions her well to support Counterpart’s continued growth.
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Bruner commented, “Counterpart Assistant provides clinical insights to primary care doctors at the moment they are caring for patients, which is different from other solutions for value-based care and population health. I’m excited to join a team that is using AI, clinical data, and interoperability to reduce the busywork for doctors and provide real benefits for patients.”
With Bruner’s appointment, Counterpart is strengthening its operational leadership as it scales up to meet the evolving needs of healthcare providers and payors. Her expertise will be key in maintaining high standards of service and driving successful adoption of Counterpart’s AI-powered solutions in value-based care.
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