Clearwave has announced that Mike Coffey, a well-known leader in the software-as-a-service industry, has been named the company’s new Chief Executive Officer. This move comes as Clearwave achieved remarkable results in the first half of 2025, serving more than 22 million patients. This success reinforces Clearwave’s position as the top patient-led self-service platform in the United States and paves the way for more growth under Coffey’s leadership.
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Clearwave’s strong development is driven by its trusted patient revenue platform, which is used by over 500 specialty practices and healthcare providers nationwide. The platform’s patient-centered registration and scheduling tools help improve patient experiences, make front-office tasks easier, reduce the workload on staff, and increase revenue. Additionally, Clearwave offers clearwaveCARE, a special program that helps customers from the start of implementation through long-term success. This program offers full support, helping practices handle challenges and improve patient care.
To keep this progress going, Clearwave has appointed Mike Coffey as CEO, taking over from Mike Lamb, who led the company since 2019. Coffey is excited to join Clearwave during this important time, focusing on reinforcing the company’s customer-first culture and enhancing patient engagement. He plans to speed up Clearwave’s innovation plans to provide more value and scale for both customers and patients.
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Coffey brings over 20 years of experience and a track record of growing mission-critical SaaS platforms. He previously worked as a managing operating partner at a private equity firm, leading growth in various companies. Before that, he was CEO of DTiQ, where he helped the company expand to support 50,000 locations. His career has included leadership roles at several companies including Zonar, Swipeclock, Concord Servicing, Wyless, and RISI, where he led significant growth and integration efforts.
Rafael Cofiño, Managing Director at Great Hill Partners, Clearwave’s majority investor, thanked Mike Lamb for his leadership and welcomed Coffey. He praised Clearwave for its role in modernizing patient engagement and expressed confidence that Coffey’s leadership and cultural fit will lead to ongoing success. Supported by Great Hill Partners and Frontier Growth, Clearwave is ready to transform the patient experience even more with Coffey leading the way.
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