Dock automates referral processes by streamlining intake, gathering patient history, and improving tracking and outside record requests, accelerating speed time from order to appointment
Dock Health has announced that its productivity platform is now live at Mayo Clinic, aiming to streamline and automate operational workflows across cardiovascular, eConsult, and specialty contract programs. The platform converts traditionally manual processes into automated workflows, enhancing efficiency and enabling care teams to focus on patient-centered outcomes. Mayo Clinic selected Dock Health for its scalable, data-driven approach, which addresses real-world clinical needs while supporting operational effectiveness across multiple programs.
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The platform allows structured referral workflows to trigger automatically when orders are received in the electronic health record. Tasks within these workflows are generated dynamically and may be completed automatically or assigned to an end user for manual completion when necessary. This creates real-time visibility for care teams from the moment an order is created through scheduling, ensuring consistent follow-through and operational reliability.
Dock Health supports Mayo Clinic by enabling intelligent execution of high-value operational and specialty workflows. The platform helps improve care completion rates, reduce workflow inefficiencies, and expand access while maintaining clinical quality. Mayo Clinic clinicians and the Mayo Clinic Platform Solutions Studio evaluated Dock Health for its clinical relevance, intended use, and performance before integration into real-world workflows, ensuring a meaningful impact on patient care and operational efficiency.
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Michael Docktor, M.D., CEO and co-founder of Dock Health, stated that operational gaps often interfere with care delivery, but Dock Health integrates seamlessly into existing systems to convert clinical intent into delivered care. He added that working closely with the Mayo Clinic Platform ensured the solution could be deployed effectively at scale while supporting clinicians, care teams, and patients.
The Mayo Clinic Platform Solutions Studio facilitates the development and deployment of digital health solutions by providing access to de-identified global data and scalable integration into clinical workflows. Each solution is assessed for intended use, value, and algorithmic performance to ensure credibility and accelerate adoption of innovative health technologies. Steve Bethke, Vice President of Solution Developer Market at Mayo Clinic Platform, noted that the collaboration allows digital health companies to reduce administrative complexity, enabling care teams to spend more time focused on patient care while adopting AI-enabled solutions efficiently.
Dock Health’s platform represents a significant step in modernizing healthcare operations, reducing inefficiencies, and supporting consistent, high-quality care delivery across clinical programs.
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