Zocdoc’s new Patient Choice program is designed to enhance patient confidence by highlighting the great experiences patients prefer and the providers who deliver them
Zocdoc, the leading healthcare marketplace, announced the launch of its Patient Choice program, a new initiative designed to spotlight providers in Zocdoc search results who consistently deliver outstanding patient experiences. Patients turn to Zocdoc to help them research and independently select providers who are the right fit for their needs; the new Patient Choice program gives them clear signals of quality valued by other patients. This mark of excellence draws from a proven best practice used by leading marketplaces across other industries.
Health Technology Insights: Twentyeight Health Launches Personalized Virtual Care Program
To earn—and keep—the Patient Choice badge, providers must meet criteria that reflect what matters most to patients: high ratings, low cancellation rates, and accuracy of their appointment availability (via calendar integration). The Patient Choice badge appears both on providers’ profiles and when they are listed in Zocdoc marketplace search results, helping patients quickly identify providers others recommend and trust.
“Finding the right doctor is one of the most important decisions a patient makes, and yet it is often one of the hardest,” said Oliver Kharraz, Zocdoc founder & CEO. “Our new Patient Choice program makes their search easier by highlighting providers who consistently deliver experiences that patients value. It gives them more confidence in their choices and gives stellar providers the recognition they deserve.”
Health Technology Insights: Clearwater Boosts Cyber Defense in Healthcare with Google Cloud Intel
A New Advantage for Providers
In addition to the new Patient Choice badge, the company is introducing more tools that help healthcare organizations streamline workflows, reduce cancellations, and gain clearer performance insights:
- Redesigned Calendar: A more intuitive interface lets staff view availability and appointment details—like insurance and intake forms—at a glance.
- Improved Insurance Tools: Updated insurance settings and enhanced insurance plan matching to simplify operations for both practices and patients.
- Smarter Booking Settings: Customize lead times and filter bookings by patient age to reduce cancellations and simplify workflows.
- Custom Access Permissions: Tailor access by role or location, ensuring each team member gets the visibility they need.
- Enhanced Performance Dashboard: Track booking trends across sources, compare historical data, and coming soon, see organization-wide performance in one view.
These updates reflect Zocdoc’s dual commitment to making it easier for providers to succeed on Zocdoc while delivering a seamless experience to patients.
Health Technology Insights: HealthArc and PatchRx Partner to Boost Medication Adherence in Pain Management
To participate in our interviews, please write to our HealthTech Media Room at sudipto@intentamplify.com
Source- PR Newswire
