Provider payments solution sets new standard for financial performance and seamless payments

Zelis, a leading provider of healthcare technology solutions, has introduced ZAPP Edge, a new advancement designed to simplify reimbursement and give medical providers greater transparency and control throughout the payment process. ZAPP Edge consolidates ACH-enabled payments, remittance information, and denial insights from hundreds of payers into a single connected platform, transforming what has traditionally been a fragmented and time-consuming process into a strategic tool that helps providers access data and payments efficiently while improving financial performance.

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Unlike traditional modality-specific payment networks that focus on moving dollars and data without delivering actionable insights, ZAPP Edge leverages Zelis’ extensive network of more than 550 payers to provide a unified experience. Providers can view consolidated payment information and gain real-time visibility into denials, trends, and opportunities to optimize revenue. As the network continues to expand, the value ZAPP Edge delivers also grows, reducing reliance on disconnected systems and spreadsheets while giving providers actionable intelligence to make faster financial decisions.

Yusuf Qasim, President of Payments Optimization at Zelis, explained that providers often bear the cost of administrative complexity due to disjointed systems that slow reimbursements and obscure insights. He emphasized that ZAPP Edge transforms payments from a source of frustration into a strategic advantage, enabling providers to gain efficiency, oversight, and control over their financial outcomes.

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The platform is further strengthened by Zelis’ acquisition of Rivet, a leader in provider revenue cycle analytics. Integrating Rivet’s technology into ZAPP Edge enhances the system’s ability to identify payment issues, detect denial trends, and provide transparent, actionable financial insights.

ZAPP Edge is built on Zelis’ Advanced Payments Platform, connecting over 550 payers and 850,000 providers across the healthcare ecosystem. While the original ZAPP platform modernized how payers issue payments, ZAPP Edge extends these capabilities directly to providers, giving them tools to streamline financial operations, improve reimbursement efficiency, and gain valuable insights that drive better performance.

By consolidating payments, data, and analytics in one platform, ZAPP Edge sets a new standard in provider reimbursement and positions financial operations as a strategic advantage for healthcare organizations.

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