ShiftMed, which specializes in healthcare workforce solutions, has announced a new strategic partnership with TELUS Digital, a leading global company in digital customer experiences. The collaboration aims to assist health systems in improving their financial performance by combining ShiftMed’s AI-powered labor management tools with TELUS Digital’s expertise in custom integration and digital solutions. This partnership is designed to make staffing processes easier and tackle the challenging talent needs faced by modern healthcare organizations.
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ShiftMed’s AI-driven platform helps healthcare organizations by cutting labor costs, making scheduling more efficient, and integrating smoothly with current systems. It also fills staffing roles using both internal and on-demand provider networks. TELUS Digital has over 17 years of experience in healthcare technology, working in more than 200 countries and territories. The company has a strong track record in developing and connecting advanced workforce management systems for large healthcare providers. Together, the two companies will build adaptable platforms that make operations simpler and support cost-effective staffing approaches.
Tobias Dengel, President of TELUS Digital Solutions, explained how this partnership combines digital and AI capabilities to enhance the experience for both patients and healthcare providers. “Our partnership with ShiftMed shows the real value of applying digital expertise to healthcare workflows,” Dengel said. “Together, we are delivering tools that reduce costs, simplify management, and add flexibility—all while improving outcomes for patients and staff.”
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This collaboration allows health systems to create customized technology solutions that fit their specific needs. By combining ShiftMed’s AI platform with TELUS Digital’s integration and implementation abilities, the partnership provides flexible workforce tools suitable for various healthcare settings.
Todd Walrath, CEO of ShiftMed, emphasized how TELUS Digital enhances the platform’s adaptability. “ShiftMed has built a strong workforce platform—and this partnership takes scalability and customization to a new level,” he said. “Every hospital and health system is different. With TELUS Digital handling the implementation, our platform gains the flexibility and improved experience that providers need to confidently meet daily staffing challenges.”
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