Sohar Health, which focuses on checking if people are eligible for benefits and determining what coverage they have, has teamed up with Rula Health, a company that offers behavioral healthcare services covered by insurance. This partnership makes it easier for patients to get mental health care. Rula has added Sohar’s tools for checking insurance eligibility and network status into their process for new patients. This helps patients get past insurance problems and access care more quickly for thousands of people across the country. Many people have trouble using their insurance for mental health care—nearly 60% of adults with insurance face issues, and that number goes up to 75% for those needing mental health support. This partnership takes over manual, error-prone tasks and gives real-time information on insurance coverage and provider networks, cutting down confusion that can slow down or stop treatment.
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Sohar’s tools use artificial intelligence to provide accurate coverage details and information about in-network providers right at the start of a patient’s journey. This helps Rula reduce administrative work, avoid mistakes in coverage, and let care providers focus on helping patients. Mark Khavkin, the CFO of Rula Health, said, “At Rula, we are committed to removing barriers that stop people from getting the mental health care they need. Sohar helps us simplify the insurance verification process and ensure that our patients are matched with the right provider more quickly and with more confidence.”
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Since using Sohar’s tools, Rula has increased automation by 30% and achieved benefits data accuracy over 95% across different insurance companies. They have also saved more than 1,000 hours each week in manual verification tasks. The Verification tool automatically checks if a patient has insurance and if their mental health care is covered. The Network Status tool helps quickly find out if a provider is in-network, making it easier to match patients with the right care provider, schedule appointments faster, and avoid unexpected out-of-network bills. These tools work in four main steps: checking eligibility during registration, confirming coverage at the start, validating coverage through the patient portal, and watching for changes in insurance each month to avoid billing issues.
Dr. Ashish Mandavia, CEO and co-founder of Sohar Health, said, “We’re proud to support Rula’s mission by providing the infrastructure that works quietly in the background but ensures patients get to the right care more quickly and efficiently.” Sohar’s platform allows for flexible automation without needing constant technical updates, which helps Rula improve and grow their services faster.
This collaboration is part of a bigger effort to create a more open and transparent path to mental health care. As more providers use Sohar’s technology, access to mental health services is becoming more efficient and fair for everyone.
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