Ontrak, a leading value-based behavioral healthcare company powered by proprietary AI and engagement technology, announced an expanded partnership with Sentara Health Plans to offer Ontrak’s Engage Solution to employer sponsored customers in the Commonwealth of Virginia.
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Sentara Health Plans is the health plan division of Sentara Health, an integrated, not-for-profit health care delivery system that provides health plan coverage to one million members in Virginia and Florida. Sentara offers programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help members improve their health.
This expansion follows the successful 2024 launch of Ontrak’s Engage Solution across Sentara Health Plans’ Commercial Fully Insured population, and the 2024 launch of Ontrak’s WholeHealth+ Solution within certain of Sentara Health Plans’ self-funded ASO line of business. Approximately 11,500 new lives are anticipated to be eligible for benefits on July 1, 2025, as employers opted to purchase Ontrak Engage benefits for their employees, which could result in an increase in the Engage Outreach Pool of approximately 3,500-4,500 members.
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The Engage program utilizes AI-powered predictive analytics and personalized care pathways to support individuals with anxiety, depression, substance use disorders, and chronic diseases, helping them receive treatment and navigate systemic barriers to care.
Mary Lou Osborne, President and Chief Commercial Officer of Ontrak Health, commented, “This long-standing partnership demonstrates the value and differentiated advantages that Sentara Health Plans offer to members and employer-sponsored benefit plans in driving improved health and meaningful outcomes. By activating Ontrak Engage within employer benefit offerings, Sentara and Ontrak are expanding behavioral health access through personalized care coaching that addresses the whole person.”
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Source – businesswire
