Continued Investments Deliver Behavioral Health Risk Identification and Referral Management to Rapidly Identify Needs Population-Wide and Address Program Inefficiencies and Quality Gaps, Leading to Lower Total Medical Costs.
NeuroFlow, recognized as the only end-to-end behavioral health technology company, has announced an expansion of its IntegrateBH solution. The platform is designed to systematically identify, stratify, and manage behavioral health conditions within healthcare settings that historically have limited capacity to address these needs effectively. This AI-powered solution builds on NeuroFlow’s established behavioral health infrastructure and incorporates new capabilities from recent acquisitions to deliver a more comprehensive approach to integration.
Health Technology Insights: Lōkahi Therapeutics Welcomes UGA Fellows to ai² Futures Lab
IntegrateBH combines population-level risk identification, intelligent referral matching, and care coordination to help health systems and health plans address the growing demand for behavioral health support within physical care settings. When behavioral health conditions go unrecognized, they often lead to increased medical costs, reduced quality metrics, and poorer patient outcomes. IntegrateBH equips care teams with the tools they need to address these needs efficiently without adding extra burden to existing workflows.
Michael Szmeiter, Senior Vice President of Product at NeuroFlow, highlighted the challenges that non-behavioral health care settings face. He explained that many providers do not know where to start or hesitate to screen patients because they are unsure how to act on the results. Szmeiter noted that these gaps contribute to care team burnout and retention challenges. He emphasized that IntegrateBH provides specialized behavioral health intelligence, digital care pathways, and supportive services embedded within electronic health records and care management systems. This approach allows providers to intervene with appropriate context and support while reducing unnecessary manual involvement.
Key features of IntegrateBH include population-wide behavioral health assessment capabilities, which aggregate patient screenings collected through portals and multiple digital channels. This data is delivered directly within existing provider workflows, minimizing administrative tasks. Automated follow-ups and NeuroFlow’s Response Services offer a safety net for patients in crisis, including those experiencing suicidality. In one example, a large integrated health system screened and stratified over 3,000 patients in four months using the platform, identifying opportunities for additional behavioral health revenue capture.
The solution also enables tailored program development. IntegrateBH can be configured to match each organization’s workflow while embedding behavioral health across the care continuum. NeuroFlow works closely with partners to design implementation strategies that meet specific goals while alleviating care team burden. A safety net hospital in New Jersey leveraged IntegrateBH to enhance screening and intervention workflows in ambulatory clinics, achieving a 14-fold increase in screenings and an anticipated $750,000 in annual pay-for-performance revenue.
Health Technology Insights: Ambience Healthcare Teams With MultiCare on AI Platform Rollout
Another core capability is AI-driven referral management. A proprietary algorithm evaluates over 100 clinical, logistical, and patient preference factors to connect individuals with the most suitable behavioral health services. Research from a regional health plan demonstrated that IntegrateBH’s referral management capabilities reduced total medical costs by $27.63 per member per month, highlighting the financial and clinical benefits of the system.
IntegrateBH is part of a broader NeuroFlow ecosystem that includes BHIQ, a behavioral health analytics and modeling tool, and TxProgress, a measurement-informed care platform. Chris Molaro, Chief Executive Officer of NeuroFlow, explained that these solutions work together to provide a complete infrastructure for identifying behavioral health risk, delivering care, and measuring outcomes over time. BHIQ identifies hidden risks and program gaps, IntegrateBH operationalizes these insights to enable timely interventions, and TxProgress tracks the effectiveness of care to ensure patients improve and maintain their progress. Molaro emphasized that this ecosystem allows healthcare organizations to address behavioral health needs comprehensively while demonstrating measurable value.
By expanding IntegrateBH, NeuroFlow aims to bridge the gap between physical and behavioral health, enabling healthcare organizations to systematically manage behavioral health needs, improve patient outcomes, and strengthen care team capacity without overburdening providers.
Health Technology Insights: Oncotype DX Breast Test Exceeds 2 Million Patients Globally
To participate in our interviews, please write to our HealthTech Media Room at info@intentamplify.com
