LateralCare is excited to be featured in Health Information: Making Every Patient’s Story Matter, a new digital series created by the American Health Information Management Association (AHIMA) and Content With Purpose (CWP). This series showcases how data, technology, and talented professionals are working together to build a more responsive healthcare system. It highlights the vital role of health information management in making sure patient data is correct, safe, and used properly throughout the healthcare system.
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As healthcare continues to change quickly, the series shows how health information professionals are dealing with the balance between clinical care, new technology, and public policy. With a mix of short videos, detailed interviews, and real-life examples, the series gives viewers a better understanding of how these professionals protect sensitive data, help make better decisions, and support the development of more efficient and connected healthcare systems that serve both patients and providers.
LateralCare’s involvement in the series focuses on its main product, revenue alai, which is designed to change how revenue cycle management works in healthcare. Built specifically to improve financial performance while keeping high standards of data accuracy and compliance, the platform combines machine learning, advanced analytics, and automation into one smart system. By offering a full view of the revenue cycle, revenue alai helps healthcare teams find issues, smooth out operations, and achieve real results.
More than just automating tasks, revenue alai acts as a bridge between different financial and information systems. It brings together billing, compliance, and health information management in one unified platform that provides real-time insights and predictive abilities. This allows healthcare organizations to address problems like revenue loss, claim rejections, and compliance issues before they get worse. The system’s contextual AI, trained especially on healthcare data, makes it easier to find inefficiencies and carry out improvements quickly and accurately. The platform also improves audit readiness and compliance by offering automation that is simple to use and explain. This is especially important in a field where data transparency and accountability are essential. Plus, revenue alai promotes data accuracy and system compatibility, two priorities that match closely with AHIMA’s goal of creating a more effective and secure health information environment.
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Sowri Krishnan, Founder and CEO of LateralCare, says the key to successful AI adoption in healthcare is how it is put into action. He explains that what makes revenue alai unique is its approach to responsible AI. From the start, the platform was designed to ensure transparency, maintain data quality, and provide clear audit records. In a field as complex and sensitive as healthcare, Krishnan stresses that trust is crucial. Technology should support—but not replace—the human aspect of care. For AI to offer long-term value, every decision it makes must be explainable, trackable, and in line with healthcare rules. When this level of accountability is built into the system, it gives healthcare professionals the confidence to accept innovation with clarity and ease. By joining Health Information: Making Every Patient’s Story Matter, LateralCare shows its common vision with AHIMA to promote the ethical use of technology in healthcare. The collaboration aims to highlight how well-designed AI tools can support not only data professionals but also leaders in finance and operations. Through this series, the real-world impact of responsible AI becomes clear, demonstrating how transparency, accuracy, and teamwork are essential in building a healthcare system that works for everyone. To LateralCare, responsible AI is not an extra—it is the foundation of modern healthcare innovation. When AI tools are developed with integrity, they not only improve processes and outcomes but also build trust with those who depend on them daily. By focusing on these values, LateralCare is helping create a more informed, connected, and fair future in healthcare, where every patient’s story truly matters.
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