Uniphore, a leading Business AI company, has announced a strategic partnership with KPMG LLP to implement AI agents across both internal operations and client-facing workflows. This collaboration aims to move AI projects at KPMG beyond pilot phases and into full-scale, production-ready deployment.
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Prasad Jayaraman, advisory principal at KPMG, said that Uniphore has become a key partner in enterprise AI. He highlighted that the collaboration will help translate KPMG’s business knowledge into AI-driven processes that generate measurable outcomes for clients. The initiative focuses on regulated industries including banking, insurance, energy, and healthcare. By using Uniphore’s Business AI Cloud and fine-tuned small language models, the firms can build AI agents that integrate with KPMG’s existing systems while meeting strict governance and compliance standards.
The partnership supports KPMG’s broader effort to equip its global workforce with AI-enabled delivery tools. Teams will be trained to design, deploy, and oversee AI agents, allowing human judgment to work seamlessly alongside automated processes. Umesh Sachdev, CEO and co-founder of Uniphore, explained that their goal is to make AI operational in real enterprise environments, enabling organizations to scale workflows while driving consistent outcomes.
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Uniphore’s Business AI Cloud underpins the project, allowing KPMG to encode institutional knowledge, regulatory guidelines, and workflow playbooks into industry-specific AI agents. These agents can manage tasks across procurement, workforce optimization, finance, claims, and customer experience while supporting both sector-specific and horizontal solutions. A key feature is the small language model factory, which converts human-driven knowledge work into scalable, reusable AI systems.
One of the first solutions being developed focuses on procurement and contracting. AI agents classify contracts, compare terms with approved standards, extract obligations, flag risks, and route exceptions for human approval. Operating directly within enterprise workflows, this solution reduces contract review times, minimizes revenue leakage, and strengthens risk oversight.
KPMG and Uniphore have designed their agents to work in production environments where data is fragmented and processes are interconnected. The AI agents are fully compatible with enterprise-grade data platforms such as Databricks and Snowflake, preserving governance, data lineage, and security controls while enabling the AI to operate on trusted, operational data.
Jayaraman reiterated that the partnership with Uniphore allows KPMG to bring practical, AI-powered solutions to clients, delivering business outcomes rather than isolated pilot results. The announcement coincides with the World Economic Forum Annual Meeting in Davos, where leaders from both companies are engaging with clients and partners to discuss the future of business AI.
This partnership represents a significant step forward in embedding AI across enterprise workflows, ensuring that AI solutions are not only innovative but also secure, scalable, and closely aligned with real-world business needs.
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