Hexaware Technologies, a global IT services provider, has formed a strategic partnership with CareInsight, an AI-native healthcare technology company, to accelerate the adoption of AI-driven solutions across healthcare organizations. This collaboration combines CareInsight’s AI platforms with Hexaware’s deep expertise in digital transformation to deliver enterprise-grade AI capable of improving operational efficiency, clinical decision-making, and patient care outcomes.
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Healthcare organizations today face persistent challenges such as fragmented data systems, legacy technology constraints, complex regulatory requirements, and shifting utilization patterns. These pressures highlight the need for AI solutions that can be scaled across everyday operations to produce measurable results. The partnership focuses on embedding AI into real-world workflows, enhancing data integration, supporting operational decisions, and improving care coordination across the continuum.
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Key elements of the partnership include the integration of CareInsight’s AI-native platforms, including careassistant.ai, carewallet.ai, voice assist, and health3d.ai, into Hexaware’s AI-powered healthcare services. This integration enables intelligent care management, patient engagement, automated administrative processes, and real-time analytics. By leveraging production-ready AI at scale, healthcare organizations can move beyond isolated AI pilots to enterprise-wide implementation. The combined approach ensures that solutions meet regulatory standards and support secure, compliant data use while delivering outcome-focused improvements in efficiency, clinical quality, and financial performance.
Shantanu Baruah, President and Global Head of Healthcare, Life Sciences, and Insurance at Hexaware, stated that the partnership demonstrates Hexaware’s commitment to outcome-driven transformation. He explained that by operationalizing AI at scale, the collaboration will help payers and providers accelerate value-based care and achieve measurable impact across their organizations. Raj Kadam, CEO of CareInsight, added that combining CareInsight’s AI-native platform with Hexaware’s enterprise implementation experience enables healthcare organizations to move from pilot projects to large-scale AI deployment more quickly than before.
Together, Hexaware and CareInsight aim to transform how healthcare organizations operate, making AI an everyday tool for smarter decisions, smoother operations, and enhanced patient care experiences.
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