Healthcare Therapy Services, Inc., known as HTS, announced that it discovered a potential data security incident affecting patient information. The company promptly notified individuals who may have been involved and provided guidance to help protect their personal data.
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On April 29, 2025, HTS identified unusual activity in its email systems and immediately launched an internal investigation, bringing in external cybersecurity experts to assist. The investigation, which concluded on September 9, 2025, found that some patient personal and protected health information may have been accessed.
While there is no evidence that any data was misused, HTS decided to alert affected patients as a precaution and provide steps to safeguard their information. On November 7, 2025, HTS mailed notification letters to the potentially impacted individuals, outlining the situation and offering practical advice for protecting their personal information.
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The types of information that may have been involved include Social Security numbers, driver’s license details, financial account data, and medical records. HTS emphasized its commitment to the privacy and security of patient data and is taking additional measures to prevent future incidents.
This includes working closely with cybersecurity professionals to determine the cause of the event and implementing stronger safeguards to secure its systems. The notification letters sent to patients also include detailed recommendations on actions they can take to help protect their information.
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