The collaboration will help Brookline Dental Specialists modernize front desk operations and deliver a check-in experience aligned with today’s tech-forward patients.
Brookline Dental Specialists, a modern dental practice known for its commitment to cutting-edge technology and personalized care, has partnered with CERTIFY Health and Aila Technologies to deliver a streamlined self-service check-in experience designed to meet the expectations of digital-first patients. Through the integration of CERTIFY Health’s digital intake platform with Aila’s intuitive iOS-based kiosks, Brookline Dental Specialists has replaced traditional paper forms and front desk friction with a fast, user-friendly workflow. The result: reduced administrative burden, shorter wait times, and a more welcoming, efficient experience for patients and staff alike.
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Meeting the Needs of the Modern Patient
With over 70% of its patients under the age of 35, Brookline Dental Specialists recognized the importance of aligning its front desk operations with the expectations of a younger, tech-savvy audience. “Adopting technology like this isn’t about replacing people—it’s about enhancing how we deliver care,” said Dr. Mariam Ghavamian, Orthodontist and Owner of Brookline Dental Specialists. “With a young, tech-native patient base, it’s important for us to meet them where they’re most comfortable. This system not only streamlines the process but helps us focus on what really matters—clinical care and patient relationships.”
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The self-service check-in solution allows BDS’s front desk team to shift away from manual processes and instead prioritize more impactful patient interactions.
A Scalable Model for DSOs and Group Practices
“As more DSOs and group practices seek to modernize intake without losing the personal connection, our goal at CERTIFY is to make that transformation simple, scalable, and impactful. Brookline Dental is a great example of how the right technology can align operational efficiency with patient-first care,” said Kevon Kothari, CEO and President of CERTIFY Health.
“Digital transformation at scale has been a longstanding challenge for practices and DSOs—especially when legacy systems come with high costs, limited flexibility, and complex deployments,” said Matthew Kowalczyk, CTO of Aila Technologies. “By building on iOS and leveraging the iPad’s best-in-class cameras and processors, Aila delivers advanced vision-based automation that removes those barriers. We’re enabling DSOs to launch scalable, digital front door solutions that are fast to deploy, easy to manage, and powerful enough to support the evolving needs of modern dental practices.”
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Source – PR Newswire
