athenahealth’s AI-native, cloud-based platform empowers CenterWell clinicians to deliver connected, value-based care
athenahealth, a leading provider of network-enabled healthcare software and services, announced that CenterWell, Humana’s healthcare services division and the largest senior-focused primary care provider in the United States, has successfully implemented athenaOne to help simplify healthcare system complexity and enhance patient interactions. The new platform reduces administrative burdens for clinicians, improves care coordination across multiple settings, and enables timely, data-driven interventions that can positively impact patient outcomes and quality of life.
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Bob Segert, chairman and CEO of athenahealth, emphasized that the growing senior population has unique and increasingly complex healthcare needs that require a system capable of delivering real-time, connected, and adaptive care. He explained that deploying athenaOne across all CenterWell and Conviva primary care sites helps streamline clinical workflows while giving clinicians the tools to provide more personalized and efficient care.
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Reneé Buckingham, president of CenterWell Senior Primary Care, stated that the implementation of athenaOne supports the organization’s commitment to high-quality, integrated, and patient-focused care. She highlighted that the platform is helping the clinic standardize operational and clinical workflows, empower care teams, and enhance the overall patient experience across its network.
athenaOne is athenahealth’s cloud-based suite of integrated electronic health record, revenue cycle management, practice management, and patient engagement solutions powered by AI-native capabilities. The system is now deployed across approximately 350 CenterWell Senior Primary Care and Conviva Care Center locations in 15 states, supporting over 1,300 clinicians who provide care to more than 500,000 patients.
By integrating athenaOne, CenterWell aims to simplify administrative processes, reduce clinician workload, and ensure that care delivery is consistent, timely, and patient-centered. Both athenahealth and CenterWell see this partnership as a step toward a more efficient, adaptive, and high-quality healthcare experience for seniors across the country.
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