Oneview Healthcare announced the next generation of Ovie, its digitally integrated Care Assistant designed to simplify hospital operations and give care teams more uninterrupted time for clinical work. Building on the voice assistant introduced in 2025, Ovie now functions as a unified orchestration layer that combines patient interaction, request management, and operational insights.
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Many routine tasks in hospitals still rely on nurses as the default point of contact, creating bottlenecks and limiting time for direct patient care. Ovie addresses this by providing patients with guided tools to manage everyday needs while routing nonclinical requests efficiently across the care team.
Ovie operates through Oneview’s redesigned patient interface on hospital TVs and tablets, offering patients a consistent experience to complete tasks, receive timely answers, and access personalized guidance during their stay. The platform gives care teams real-time visibility into education progress, pending requests, and operational slowdowns, helping units operate more efficiently.
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“Hospitals need technology that simplifies workflows rather than adding complexity,” said Niall O’Neill, Chief Product Officer at Oneview Healthcare. “Ovie is designed to manage routine tasks so care teams can focus on what matters most for patients.”
The platform delivers a modern patient experience with a consumer-grade interface tailored to hospital environments. Patients can independently access information, manage room settings, receive reminders between visits, and order meals according to dietary requirements.
Ovie is governed by Oneview’s AI framework and follows ISO 42001 practices. It integrates with leading EHR and Smart Hospital systems, ensuring secure and context-aware operation. Patient requests, engagement data, and education progress feed directly into care team workflows, supporting smoother rounding and better transitions throughout the care episode.
“With Ovie, we provide a connected experience that helps patients feel supported while freeing clinicians to focus on care,” said James Fitter, Chief Executive Officer at Oneview Healthcare. “Our goal is to reduce complexity across the care journey and elevate technology in a way that truly supports both patients and providers.”
Ovie builds on Oneview’s proven platform, which is already deployed across major health systems worldwide. The company plans to pilot the updated Ovie platform with customers in 2026, further demonstrating its ability to improve hospital efficiency and patient engagement.
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