RevolutionEHR, a cloud based EHR and practice management platform built for optometry practices, has introduced early access to a newly redesigned patient portal. The updated portal is built to simplify how practices connect with patients while reducing administrative strain on staff. By bringing appointment scheduling, billing, secure messaging, and access to health records together in one streamlined interface, the platform creates a smoother experience for both patients and practice teams.
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The refreshed portal focuses on ease of use. Patients can book appointments, review and pay invoices, exchange secure messages with the practice, and download important clinical documents including CCDA records, all from a single secure location. This centralized approach helps reduce the need for follow up calls and manual reminders. Practices benefit from quicker payments, fewer inbound phone calls, and more efficient communication overall.
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Danny Shipman, VP of Product for RevolutionEHR, explained that when patient engagement tools are reliable and simple to use, practices are able to save time and build stronger trust with the people they serve. He emphasized that the portal was designed to support daily patient interactions while giving practices confidence in the technology they rely on.
Several new features enhance the experience. Patients can now log in using a one time passcode sent to their email, removing the need to remember usernames and passwords. Secure messaging has been expanded so patients can communicate with additional team members, improving response times and flexibility. The portal also provides clear visibility into upcoming recalls so patients can stay informed about future visits. Practices have the ability to customize branding elements such as colors and logos, creating a consistent and professional look that aligns with their identity.
The portal is built with compliance in mind and aligns with ONC standards, helping practices meet regulatory requirements without adding extra steps to their workflow. By focusing on real world optometry operations, the redesigned patient portal allows teams to concentrate more on delivering quality care while patients take a more active role in managing their eye health through a secure and intuitive digital experience.
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