314e Corporation, a leader in healthcare IT software and solutions, announced its flagship product, Jeeves, earned exceptional ratings in a new KLAS Research Spotlight. The report validates Jeeves’ ability to boost EHR utilization and user satisfaction through seamless integration and proactive support.
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Jeeves addresses inefficient EHR training challenges by integrating its Just-in-Time training platform directly within the EHR, featuring AI-powered search. The success of this strategy is evident: 100% of customers would buy Jeeves again and consider it part of their long-term plans.
“In healthcare technology, building trust is as important as building a great product,” said Abhishek Begerhotta, CEO of 314e Corporation. “These KLAS® scores, especially 100% for ‘Keeps all promises,’ validate our commitment to partnership. We are honored to see our customers’ success reflected so strongly in this report.”
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Key performance highlights include:
- 100% of clients would buy again and see Jeeves in their long-term plans.
- Earned 100% scores for “Keeps All Promises” and “Avoids Charging for Every Little Thing.”
- Received A+ ratings for Proactive Service, Executive Involvement, and being Likely to Recommend.
- Scored an A+ for supporting integration goals and for overall Ease of Use.
The report’s “Bottom Line” concludes customers are “very satisfied,” and one VP even stated, “Jeeves is unique for training, so it has a new approach and adds value. We are seeing tons of usage of the tool… Jeeves is integrated with our EHR and is very streamlined. When people need training content, they can find it.”
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Source- PR Newswire
