QGenda, a leading provider of healthcare workforce management solutions, announced that MyMichigan Health has implemented QGenda Credentialing to improve operational efficiency, decrease credentialing time, and enhance the overall provider experience. QGenda helped transform the credentialing process at MyMichigan with a single, unified solution for end-to-end credentialing, including initial application, privileging, payer enrollment, analytics, and more.
After five years of substantial growth – including the recent acquisition of three hospitals – MyMichigan faced a significant increase in the number of rapid credentialing requests. The health system previously averaged more than 60 days to turn around a credential file. But QGenda now automates manual tasks and streamlines traditional workflows, helping to cut that turnaround time in half.
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“In a world of shrinking credentialing timeframes, we realized our legacy software and disparate systems were simply unable to support the efficiency gains we needed,” said Allison Blodgett, Manager of Medical Staff Services, MyMichigan Health. “QGenda’s automated workflows and checklists ensure no step is missed while increasing credentialing staff productivity. With credentialing, privileging, and payer enrollment managed in one system with QGenda, the net result is improved patient access, a healthy revenue cycle, and a better experience for both our providers and our credentialing specialists.”
Deliver a Seamless Provider Experience
QGenda Credentialing auto-populates provider information to expedite the initial application process. It’s simple for MyMichigan providers to complete, submit, and access documents and view credentialing status. In addition, MyMichigan is currently implementing provider scheduling and time and attendance as part of the QGenda unified workforce management platform so that providers can access all resources with a single login. This single, unified platform increases provider deployment efficiency and reduces patient safety risk with automatic provider-ready deployments and expired license and appointment flagging on provider schedules.
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Improve Visibility and Team Performance with Built-In Analytics
Reporting on turnaround times and team performance was previously a time-consuming manual effort, but MyMichigan now leverages QGenda Credentialing Insights with user-friendly dashboards to uncover trends and improve productivity. The MyMichigan credentialing team is now able to more accurately report and forecast appropriate provider start dates, and MyMichigan leadership can make data-driven decisions and adjustments that ultimately reduce risk and enable providers to deliver and bill for patient care and services sooner.
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Source – Businesswire
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