Penguin Ai, a healthcare-focused artificial intelligence company, has announced a strategic collaboration with FTI Consulting, a global business advisory firm, aimed at enhancing revenue cycle management for healthcare providers. This partnership integrates Penguin Ai’s AI-driven platform into FTI Consulting’s RCM transformation services to help clients accelerate cash flow, reduce administrative burden, and improve operational efficiency. The combined solution is designed to streamline claims denial management and appeals workflows by leveraging AI automation, intelligent routing, and real-time monitoring.
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FTI Consulting brings deep expertise in revenue cycle operations across large health systems, physician groups, and private equity-backed provider organizations. By combining this operational knowledge with Penguin Ai’s healthcare-native technology, the collaboration supports rapid deployment of AI solutions in real-world settings, ensuring measurable improvements in throughput, reduced rework, and enhanced financial performance.
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Fawad Butt, CEO of Penguin Ai and former Chief Data Officer at Kaiser Permanente, United Healthcare, and Optum, emphasized that technology alone is not enough for transformation. He noted that effective change requires integrating AI with operational workflows and workforce management. Butt stated that this partnership allows providers to adopt AI safely, efficiently, and at scale, delivering sustainable results.
Dana McMurtry, Senior Managing Director of FTI Consulting’s Healthcare Practice, highlighted the pressures healthcare providers face due to financial and operational challenges. She explained that combining FTI’s RCM expertise with Penguin Ai’s automation technology creates a significant improvement in operational performance. The collaboration aims to boost staff capacity, optimize cost-to-collect, reduce denials, and support long-term financial stability for healthcare organizations.
Through this partnership, FTI Consulting and Penguin Ai intend to offer a next-generation revenue cycle solution that balances technology and operational expertise. By embedding AI into FTI’s managed services offerings, the alliance enables scalable, high-performing revenue cycle models that help providers improve productivity, reduce administrative friction, and achieve stronger financial outcomes while maintaining high-quality patient care.
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