HealthLynked Corp. , a global healthcare network focused on improving patient care, is pleased to announce new features to its in-office online appointment booking platform and significant enhancements to its ARi voice assistant. These advancements are designed to heighten patient convenience, reduce scheduling conflicts, and streamline doctor-patient communication.
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Expanded In-Office Online Appointment Booking
HealthLynked’s in-office online appointment booking tool now allows patients to have even greater flexibility when scheduling doctor visits. Key updates include:
- Next Available or Specific Day Requests: Patients can choose to see the next available time slot or select a specific day of the week that works best for them. This caters to those who only have one or two suitable days per week for appointments.
- Morning or Afternoon Preferences: In addition to requesting a morning or afternoon slot, patients can now select “both” if they have no preference. This feature helps accommodate patients with unpredictable or flexible schedules.
- Review Submissions without Login: Patients can add provider reviews even when not logged in. While these reviews will appear as “unverified,” they offer greater inclusivity and convenience, ensuring all patient experiences can be shared promptly.
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Enhancements to ARi Voice Assistant
HealthLynked’s proprietary ARi (Artificial Intelligence for Real-Time Interaction) voice assistant has undergone significant enhancements to improve reliability and user experience:
- Reduced Background Noise Interference: Advanced noise-cancellation measures enable clearer conversations, even in bustling environments.
- Prevention of Unwanted Interruptions: Improved detection algorithms help ensure that ARi responds only when needed, creating a more streamlined and intuitive user experience.
“Our latest updates simplify the process for patients to secure a doctor’s appointment and communicate with providers,” said Dr. Michael Dent, Chairman and CEO of HealthLynked. “With these flexible booking options and our enhanced ARi platform, we remain dedicated to creating a healthcare experience that is both convenient and empowering for patients and providers.”
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Source – GlobalNewswire
